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Terms & Policies

Please review the following policies carefully before booking an appointment. These policies are in place to ensure a safe, professional experience and to reserve time exclusively for each client.
Deposit Policy
• All appointments require a $50 non-refundable deposit to secure the appointment time.
• The deposit is applied toward the total cost of the service on the day of your appointment.
• Deposits are non-transferable and cannot be applied to another client or a different service.
• Appointments are confirmed only after the deposit has been received.
Consultation Policy
• A $50 consultation fee is required to book a consultation.
• The consultation includes a discussion of goals, skin and brow assessment, review of previous permanent makeup, and professional recommendations.
• If you book a procedure within one (1) month after your consultation, the $50 consultation fee will be applied toward your service total.
• Consultation fees are non-refundable.
Rescheduling & Cancellation Policy
• One reschedule is permitted with at least 48 hours’ notice.
• Reschedules made within 48 hours, same-day cancellations, or no-shows will result in forfeiture of the deposit.
• A new deposit will be required to book a future appointment.
• Appointment times are reserved exclusively for you and cannot be extended due to late arrival.

Late Arrival Policy
• Please arrive on time for your scheduled appointment.
• Arrivals 15 minutes or more late may result in cancellation or rescheduling.
• In such cases, the deposit will be forfeited and a new deposit will be required to book again.
Refund Policy
• All payments are final.
• No refunds are provided for deposits, consultation fees, completed services, or changes of personal preference.
• Results may vary based on individual factors such as skin type, lifestyle, immune response, and aftercare compliance.
Eligibility & Health Disclosure
• Clients must be 18 years of age or older for all permanent makeup services.
• Clients are required to disclose all relevant medical conditions, medications, allergies, and skin conditions prior to the appointment.
• Services may be postponed or declined if there are health-related concerns that may affect safety or healing.
• A completed consent form and health questionnaire are required before all procedures.
Previous Permanent Makeup Policy
• Any previous permanent makeup must be disclosed at the time of booking.
• Not all previous PMU can be safely corrected or covered.
• Removal or lightening may be recommended prior to performing a new procedure.
• A consultation is required to determine eligibility.
Results & Touch-Ups
• Permanent makeup results vary by individual and are influenced by skin type, lifestyle, immune system response, and aftercare.
• PMU is considered semi-permanent and is designed to fade gradually over time.
• Proper aftercare is required to achieve optimal results.
• Touch-ups are not included unless stated otherwise and must be booked within the timeframe recommended by your artist.
Photos & Media
• Before-and-after photos or videos may be taken for documentation, educational, or marketing purposes.
• Please notify your artist prior to your appointment if you prefer not to have your full face published. Partial images (such as brows, eyes, or lips only) can be used instead.
Studio Policy
• For safety and comfort, no guests, children, or pets are permitted in the procedure area.
• Disruptive or disrespectful behavior will not be tolerated.
• The studio reserves the right to refuse service if policies are not followed or if safety concerns arise.
Pricing Policy
• Prices are subject to change at any time without prior notice.
• Current pricing applies at the time of booking.
Acknowledgment
By booking an appointment, you acknowledge that you have read, understood, and agreed to all studio policies, including deposit, cancellation, and refund terms.
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